Kate's strengths are endless! Her customer service is superb, we have always felt our needs are understood, and Kate makes every effort to give us guidance towards our travel goals. Even when we have cancelled planned trips, she has been supportive and able to guide us into something more suitable. She is extremely knowledgable about travel destinations, and has her finger on the pulse. Nothing is too much trouble.Kate has been our agent for over 12 years, from a walk in visit to her shopfront, where we were lucky enough to be greeted by Kate, and from there our relationship began. She has managed us through a couple of emergencies, in a calm and practical way, and we know she is always there if we need her.We cannot recommend her highly enough. - John and Carole

Kym has a personal touch, and takes the time to find out what you want from your trip, and give you tips and advice on how to make sure your trip is really memorable. It really takes the hassle out of planning your trip when you have your own personal travel "google" who can point you in the right direction and avoid getting swayed by false paid endorsements you often find on travel websites. Kym helped us plan our cruise to NZ, got us a great cabin centrally located, yet quiet enough. She recommended shore trips and provided some great advice on preparing for the cruise. Once we got aboard we knew what to expect and were ready for our big adventure. I would highly recommend consulting Kym before your next big trip. - Jacqui Butcher

What a fabulous trip. I am temple'd and bus-ed out. Cruiseco were so well organised with everything they did. Even changes to the itinerary didnt faze them. John Hickman was sensational with his organising of the golf, co-coordinating with Cruiseco before, during after the boat trip. Hats off to both of them. From the tour guides to the buses, they did it so professionally. Rosie was the Cruiseco Host on the boat. So professional, from singing to organising shows for the evening. Diversity of people - I was the youngest except for John & Nicole. Glad to get home. I think 14 days of Vietnam & Cambodia is more than enough. Many thanks for your assistance - Trevor Hamilton

Thank you so much for organizing flights and sending details which we now have. You even managed a fantastic luggage allowance,I can't thank you enough for all you have done for us especially in these difficult times.You are an amazingly clever knowledgible travel agent, patient and kind and we thank you for all you have done for us over the years.Lets hope the travel industry thrives again.Hope you have a special Easter and a well earned rest love best wishes from Chris and Clive.

I have booked many trips through Kym both locally and international and business and personal. Kym is amazing with work with and is so knowledgeable and professional. Kym really makes it so much easier than trying to organise it all yourself and provides so many great suggestions. Highly recommend! - Jo Tyler

We just wanted to say again how wonderful Fiona Provis has been as our Travel Designer over many years but in particular we wanted to acknowledge her work during this very challenging time. She has been amazing and handled all our bookings and cancellations and rebookings with minimum fuss to ensure that we were as little out of pocket as possible and setting up our trip all over again for next year. She has kept us posted continually with emails and phone calls and has made our travel woes less so. We so appreciate all her efforts. We wish you all safe and healthy times ahead. Judy and Neil Fawcett

I approached W2T with a rough idea of a holiday that I was interested in but hadn’t completely sold myself on, basically some rough dates and ideas to canvas and get the plan underway. From here W2T made things so easy that it quickly became a reality. They were happy to accommodate changes to the draft itinerary and offered further links and help to add to the plans I’d given them. Most importantly, it was very fairly priced. The result was a very happy customer; two weeks in Sth Africa with flights and accommodation seamlessly sorted. The locations picked were perfect to access the best parts of Johannesburg and Cape Town and the weather (whilst out of W2T’s control) was spot on too. The responsiveness, knowledge and general service from James was outstanding and I will absolutely contact these guys again for my next trip. Kind regards, Sean Lester

Thank you so much for helping on this. I couldn't have done it without you.... I have a friend here trying to get home on qantas and she has been hung up on for three days now. Makes me even more thank you. Jackie Pilkington

Thanks for arranging this. We're very glad we used professionals rather than try to do this ourselves. We appreciate all your assistance and we'll certainly be back to book our trip with you when this crisis settles down. From Maurie & Vera Hasen